“My sister-in-law used to work at the main office as a mortgage broker – so that’s how we got our mortgage,” said Robinson.
“You get to know all the girls by their first name and now we’re going to lose that.”
About 3,000 people work at the bank’s HQ on Trinity Road and residents remember a time when “everybody knew somebody who worked there”.
As a child growing up in Halifax, you were expected to open your first bank account with the bank of the same name.
But now, even though customers’ sort codes and accounts numbers will remain the same, the comforting logo, synonymous with the company’s late-90s peak, will be no more.
Lloyds Banking Group’s chief executive of consumer relationships Jas Singh said: “As Halifax changes to Lloyds, our Halifax customers will keep everything they know and love today – the same fantastic app design, the same friendly faces in our branches.”
It is expected the changes will come into place in early 2027 across the organisation’s 190 Halifax-branded sites.
Tony Callahan, from nearby Huddersfield, told the BBC that losing the sign and name would mean a “general loss of identity for Halifax”.
“It’s a great place… it’s a typical old mill town and it’s just losing its character with this news,” said the 72-year-old.
“It’s going under a big corporate identity and losing its history and I think it’s sad.”
He added: “Somebody needs to stand up and say, ‘look, this is part of us, leave it alone, thank you’.”
